shipping + international policy
COVID SHIPPING UPDATE!
As we continue to fulfill on time, the carriers themselves have been running behind schedule with extended delays. Please expect shipping delays during this time. Please advise, once we ship the item out, it is no longer under our care- questions will have to be directed to your carrier you chose at checkout.
Shipping delays are EXPECTED on these estimates during this time due to COVID.
Online orders will be processed and shipped within 2-4 business days from date of purchase. All orders will be given a tracking number.
Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.
We are not responsible for lost or stolen items.
Economy estimated shipping : 5-8 business days
Standard estimated shipping : 2-4 business days
All duties/customs and taxes are the responsibility of the recipient.
We do not cover these additional charges by your customs dept.
Some delays in shipping may be expected.
Orders may take up to 2 weeks for delivery.
If you receive a refund, the cost of return shipping will be deducted from your refund.
- We ship to international residential addresses only; we do not ship to businesses, hotels, motels or resorts outside of the U.S.
- The customer assumes the cost of any return shipping for refunds or exchanges.
- During the order verification step we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.
- International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation details only the amount collected by shopbodegacat.com, please contact your local government for specific details. By completing your order you agree to pay all applicable fees. If you refuse or return your order no international shipping charges or fees paid to local government can be refunded.
- We are required to complete a customs declaration with the retail value of the item(s) purchased, Bodega Cat cannot legally declare your order as a gift.
- Our current available shipping method is through UPS and DHL. This can change at any time.
- All prices are in US dollars.
Unfortunately, we have no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Some delays in shipping may be expected. Orders may take up to 2 weeks for delivery.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.